Questions and answers

Who is Autoprice Direct

Autoprice Direct is a part of Autosoft. Autosoft is since 1999 active in internet services in the automotive industry and has a broad experience in webdesign. Autosoft is specialised in the presentation of companies, vehicles and services on the internet.

The dynamic team of Autosoft is through experience and knowledge of the sector able to advise you like no other what the customer want.
Because of the extensive knowledge can Autosoft like no other about the best online solutions for your company.

Internet changed the automotive industry, has the internet also changed your company?

Autosoft makes sure by offering standard and custom-made solutions you always can take your advantage from it. Autosoft is THE online automotive partner for consumer, trade and supplier. The Autoprice Direct platform is a good example of it.

The combination of digital marketing and optimal use of the internet offers unlimited possibilities

What does Autoprice Direct do

Because of all the different tax-measures in Europe, different equipmentlevels and distinctive purchasing behavior there are large pricedifferences within the EU. Based on a extensive database and an European network Autoprice Direct posesses all information about all cars on the European market. This information is just like all data about interesting promotions online available for our clients to make the choice, under our motto ‘the best car for the best price’.

In addition Autoprice Direct makes arrangements with multiple suppliers in Europe about special delivery conditions.
Studies show that the trend of internet-buying grows explosively and the expectation is that in a few years time a third of all purchases are made through the internet. Autoprice offers her partners the possibilty to profit from this tendency.

Daily data update

Who delivers the vehicle

The vehicle always comes from an official dealer. You have the possibilty yourself to choose for a local supplier in your homecountry or for an EU supplier. Based on several selection criteria you can choose your best offer. The difference in for example price, delivery period, version en possible downpayment are shown in the Autoprice Direct AutoConfigurator per offer, after which you make your own choice.

Exception can be that new stock-vehicles are offered from independant dealers. Is this the case this will always be made known to you.

How does one purchase from Autoprice Direct

Autoprice Direct guarantees a simple and profitable handling of the entire purchase and delivery process. Schematic the order process looks like follwing:

• You select independantly or with the help of a local partner the vehicle of your choosing.

• Advantages local partner are for example: Personal contact and guidance through purchasing and guidance and the possibilty to trade in your current vehicle.

• After your choice you send the mediation mission to Autoprice Direct

• Autoprice Direct sends the mediation contract to the dealer and coordinates the order as well as the delivery time with the dealer.

• As soon as the delivery to Autoprice Direct is confirmed, Autoprice Direct will confirm the delivery and delivery to the customer.

Are there costs involved to the use of Autoprice Direct

Autoprice Direct is an independant platform with objective information without brand or stockpressure.

Through Autoprice Direct you have the possibility to come in contact directly with suppliers and local Autoprice Partners.

The use of the site has no obligations and also to the services there are no costs for the end-user.

Where do I go for service and warranty

With a through Autoprice Direct purchased vehicle you can go for all service and repairs to all usual service adresses in your homecountry.
Autoprice Direct only collaborates with official brand dealers. On a new vehicle the manufacturer or distributor give warranty for a fixed period.
In case of complaints or failures with the factory warranty you can go to your concerning local brand dealer that will handle all for you.
Therefor the buyer has the security that eventual defects to the vehicle will be fixed by the appropriate dealer. Normally all failures will be covered by the warranty, unless proven that the failures are due to faulty use.
The brand dealer is obliged to fix all failures to your vehicle by the the applicable warranty. Even if you haven’t bought your vehicle there.

Maintenance conditions

Sometimes it may be determined that you are obliged to have repairs and services done by the brand dealer because otherwise the warranty voids. This is forbidden in the meanwhile. The manufacturer or distributor can’t refuse warranty if repairs or services have been performed by a third party workshop. The only demand that can be made is that all work is done by a skilled garage and manufacturer’s regulations.
This can be done at a brand dealer but also at a not branded dealer.

How do I know which warranty guidelines are applicable

In The Autoprice Direct AutoCconfigurator all details are shown. Also the warranty guidelines are shown so you can see immediately upfront of the applicably warranty conditions and also the warranty time.

Do I have to make a down payment

If you have to make a down payment at ordering depends on the conditions of the dealer. To make your choice for the best offer all selection-criteria are shown clear and transparent, like discount, delivery time, net advantage but also if a down payment is required.
This way you can make the right choice according to the appropriate criteria

Is there a down payment required you’ll always get an down payment invoice from the delivering dealer. You always do business directly with the dealer. In case of a down payment the order only will be made by the dealer after the down payment has been paid

When do I have to pay for the vehicle

The complete price of the purchase of the vehicle has to  be done at delivery to the dealer. Do you choose the option to collect the vehicle directly to the dealer then payment should be made at delivery or upfront by bank. All necessary payment-information will be sent to you by the dealer.
The transportation company can only collect your vehicle if you have met all obligations.

In case you purchased the vehicle by a Autoprice Direct partner you can make all necessary arrangements with the partner.

Are there any additional costs?

All costs are presented to you at the confirmation of your mediation mission. You can be sure no additional costs show up unexpected.

All stated prices are total prices.

Where do I collect my vehicle

Where you collect your car is your own decision. The most easy way is through a selected Autoprice Direct Partner and have them take care of the delivery. As shown in the AutoConfigurator there are extra costs involved, but therefore the local partner offers a lot of extra service.

Another choice is to collect the vehicle personally from the delivering dealer. After purchasing you will be informed from which country the vehicle is delivered. Did you choose a dealer in your home country is the distance much easier. Is it an foreign dealer you can come across a great travelling distance. You still can choose to collect the vehicle independently by a transportation company or the delivery process be handled by a local partner. Again the choice is yours.

Do you have more questions

For all further questions you can contact one of our selected partners or send an email to info@autopricedirect.eu.
The selected partners you will find in the menu under contact.